You feel good when you have the world’s latest gadgets. With Eleva, you will also feel privileged. Eleva is a customer loyalty program specially designed for Maple customers only.
Once you are a part of the Eleva community you receive multiple benefits throughout the term of your plan. With Eleva, you get,
- Instant device replacement with ‘No Questions Asked’ policy
- Priority access to the service desk.
- Special attention to NPI bookings
- Free doorstep pick up and drop service for you and your family members using Apple devices who are a part of the plan (up to 2 times).
- Flat 10% off on Premium Jet Service bookings*
The privileges never end. And that is something you can look forward to.
With Eleva Lite, you can avail privileges like,
- Duration: 2 years
- Instant Device Replacement (2 replacements* in 2 years).
- Discount on Service or Labour Fee*.
- Zero waiting time. Same-day service guarantee.
- Doorstep pickup and drop for your devices
- Flat 10% off on premium flying services by Blade.
- Priority access to new product booking.
Does not cover,
- Assured Buy Back (ABB)
- Priority access to service + engineers and video support
- Cyber Crime benefit of INR 50,000/-
- Moneyback Value benefit.
- Eleva subscription fee doesn’t change with variant and colour.
- Eleva provides like-to-like replacements.
- An invoice is a must to avail Eleva.
- Eleva can be bought within 7 days of purchase of the new device.
- Only one replacement can be done in one year.
- Eleva can also be bought on the replaced device.
- Benefits under Eleva are non-transferable.
- Eleva benefits are not applicable on battery and accessories wear and tear.
- Eleva services will be denied if your device is tampered with.
- In case your device is replaced by the brand we need a Swap letter confirming the same.
- Eleva doesn’t cover theft.
* Terms and conditions apply.